Terms & Conditions
Last updated: 1 January 2024 · Version 4.2
Contents
By creating a TAB Australia account or placing a bet, you agree to be bound by these Terms & Conditions. Please read them carefully.
1. Eligibility & Account Registration
1.1 TAB Australia's wagering services are only available to persons who are 18 years of age or older. By registering, you confirm you meet this age requirement.
1.2 You must be physically located in Australia at the time of wagering. TAB Australia does not accept wagers from persons located outside Australia.
1.3 You must provide accurate and truthful information during registration. TAB Australia reserves the right to verify your identity at any time using third-party identity services.
1.4 You may only hold one (1) active TAB Australia account. Creating duplicate accounts will result in closure of all related accounts and forfeiture of any balances in duplicate accounts.
1.5 Accounts are personal and non-transferable. You must not allow any other person to access or use your account. You are responsible for maintaining the security of your login credentials.
1.6 TAB Australia may refuse to register an account or close an existing account at its absolute discretion, including for regulatory compliance reasons, without obligation to provide a reason.
2. Deposits & Withdrawals
2.1 The minimum deposit is $10 AUD. There is no maximum deposit limit unless you have set a voluntary deposit limit on your account.
2.2 Deposits are accepted via: Visa/Mastercard, BPAY, PayID, Apple Pay, Google Pay, and POLi Internet Banking. Additional methods may be available as displayed on the Deposit page.
2.3 TAB Australia does not accept deposits from credit cards. Prepaid cards may be accepted subject to verification.
2.4 Withdrawals will be made to a bank account nominally linked to your TAB account. Minimum withdrawal is $10. Processing time is 1–5 business days depending on the method and verification status of your account.
2.5 TAB Australia may hold withdrawals pending identity verification or AML/CTF investigations. You will be notified if additional documentation is required.
3. Betting Rules
3.1 Bet acceptance: A bet is accepted when TAB Australia has confirmed the bet via an on-screen confirmation and a unique bet reference number has been issued to you.
3.2 Minimum and maximum stakes: Minimum stake is $0.50 on racing exotics and $1.00 on sports markets. Maximum stakes vary by market and event. TAB reserves the right to refuse or partially accept any wager.
3.3 Price changes: For fixed-odds bets, the odds accepted at the time of bet placement are guaranteed unless a Bet Acceptance Error occurs. For tote/pooled bets, final dividends are determined at race close.
3.4 Scratchings: If a selection in a race is scratched, TAB will refund the bet for single bets. For multi bets, the scratching becomes a "banker" leg at $1.00 odds and the multi continues.
3.5 Abandoned events: If an event is abandoned before completion (as defined by governing rules of the relevant sport), bets will be voided and stakes refunded to account balances.
3.6 In-play betting: In-play bets are accepted at TAB's absolute discretion. Markets may be suspended at any time. TAB accepts no liability for suspension of live markets during an event.
3.7 Obvious errors: Where an obvious pricing error has occurred (e.g., a horse offered at $1000 due to a software error), TAB Australia reserves the right to void the affected bets and refund stakes.
3.8 Multi bets: In a multi bet, if any leg is voided, that leg is allocated odds of $1.00 and the remaining legs continue. If all legs are voided, the bet is fully refunded.
4. Promotions Policy
4.1 All promotions and bonuses offered by TAB Australia are governed by these general terms plus any specific terms applicable to each promotion.
4.2 Bonus bets and promotional credits are not redeemable as cash. Winnings generated from bonus bets are credited as real funds and withdrawable after meeting any applicable turnover conditions.
4.3 TAB Australia may modify, suspend, or terminate any promotion at any time. Active promotions cannot be backdated to qualifying bets placed before the promotion was announced.
4.4 TAB Australia reserves the right to cancel bonuses and close accounts if it suspects bonus abuse, collusion, or exploitation in breach of the spirit of promotions.
4.5 Promotions are available to Australian residents only unless explicitly stated otherwise.
5. Limitation of Liability
5.1 TAB Australia's liability to you in connection with your account or any bet placement is limited to the sum staked on the relevant bet(s).
5.2 TAB Australia accepts no liability for any loss of profits, opportunity costs, or indirect or consequential losses arising from your use of the platform.
5.3 TAB Australia does not warrant that the platform will be uninterrupted, error-free or free of viruses. We are not responsible for delays caused by internet connectivity issues on the user's end.
5.4 Information on TAB Australia's website (including odds, statistics, news and commentary) is provided for entertainment and wagering purposes only and does not constitute financial advice.
6. Account Termination
6.1 You may close your account at any time by contacting TAB customer support. Any funds in your balance will be returned to your nominated bank account after verification.
6.2 TAB Australia may immediately suspend or terminate your account if you: breach these Terms; provide false information; engage in fraudulent activity; are found to be self-excluded; or are identified as a minor.
6.3 Upon termination, any pending bets at the time of account closure will be settled at their conclusion. Winnings from such bets will be credited to your account for withdrawal purposes.
7. Governing Law & Dispute Resolution
7.1 These Terms are governed by and construed in accordance with the laws of Victoria, Australia. You agree to submit to the non-exclusive jurisdiction of the courts of Victoria.
7.2 TAB Australia is licensed by the relevant Australian state/territory racing authorities. Disputes regarding betting outcomes that cannot be resolved through customer support may be escalated to the relevant state racing integrity authority.
7.3 For general disputes, contact TAB Australia at [email protected]. We will endeavour to respond within 5 business days.
These Terms & Conditions are effective from 1 January 2024. TAB Australia reserves the right to amend these terms at any time. Continued use of the platform after notified amendments constitutes acceptance of the updated terms.